We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Once your order is processed you will receive tracking information and be able to track your package.  

We want to speak to you too! You can call us (1-603-888-1214), chat with us, connect with us on our social media platforms or Contact us with any questions, concerns, or feedback.

We accept all credit cards in store & online. You can check out online using your ApplePay, ShopPay or AmazonPay.

In addition, you can buy now and pay later with ShopPay if you prefer to make installment payments at time of purchase. Only available on our website. 

We are located at 195 Daniel Webster Hwy, Nashua NH 03060.  Full service Ski & Board shop one hour north of Boston.  

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

All returns must be shipped back to:  Proctor Ski & Board  195 Daniel Webster Hwy, Nashua NH 03060

We will process a refund once your item has been received back in the store and inspected.

We currently ship to the United States. To enquire about shipping to a different destination, please contact us.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders for an additional charge.

We offer free shipping in the US. You can call/contact us for special shipping needs. Expedited shipping.

April 15th

Leases can be picked up anytime once we open for the season the second week of August, the skier or boarder will be sized for equipment at the time of pickup. No appointment needed.

No! There is no appointment necessary.

We can provide accommodations to the best of our ability however we cannot guarantee any specific equipment pieces. We recommend coming in to be sized before the end of October for the best selection.

There is an option to purchase the New Adult Lease packages for an additional $199 at the end of the season.

No appointment needed. Walk-ins welcome.

Our standard turnaround time is a week for tunes. However, we will make every effort to get your skis tuned for that last minute Tahoe trip you booked.

You will receive one automated email from us for each pair of skis/board  that are finished.

Our experts/techs in the shop will help you determine which tune will be best.

At least once a year since walking in your boots causes wear,  bindings can become contaminated, and things like weight  and ability may change.  A binding adjustment is usually $30 but if you have it done with a tune up the price is only $20.